Privacy Policy

Effective Date: 1 December 2025

At Keepgoods, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit or make a purchase from Keepgoods, we may collect the following information:

Personal Information: Name, billing address, shipping address, email address, phone number, and payment details.
Order Information: Products purchased, order value, and transaction history.
Device Information: IP address, browser type, time zone, and cookies.
Customer Support Information: Messages or emails you send to us.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about orders, updates, and promotions
Improve our website, products, and customer experience
Prevent fraud and maintain website security
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only when necessary, such as:

Shopify (our e-commerce platform)
Payment gateways and delivery partners
Marketing and analytics providers (e.g., Google Analytics)
Legal authorities when required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality, analyse traffic, and personalise content. You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

6. Your Rights (UK & GDPR)

If you are a UK or EU resident, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict data processing
Withdraw consent at any time
Request data portability

To exercise these rights, please contact us using the details below.

7. Data Security

We take reasonable steps to protect your personal information using secure technologies and procedures. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: support@keepgoods.com
Website: www.keepgoods.com

Keepgoods — Your privacy matters to us.