Shipping Policy

Effective Date: 1 December 2025

Thank you for shopping with Keepgoods. This Shipping Policy explains how we process and deliver orders within the United Kingdom.

1. Order Processing Time

  • All orders are processed within 3–15 business days (excluding weekends and public holidays).
  • Once your order is processed, you will receive a confirmation email with shipping details.

2. Shipping Destinations

  • We currently ship within the United Kingdom only.
  • Unfortunately, we do not offer international shipping at this time.

3. Estimated Delivery Time

  • Standard Delivery: 3–7 business days after dispatch
  • Delivery times are estimates and may vary due to courier delays, weather conditions, or peak periods.

4. Shipping Costs

  • Shipping costs are calculated at checkout and depend on your location and order size.
  • Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.

5. Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email (where applicable).
  • You can track your order using the courier’s tracking system.

6. Delays & Lost Packages

  • Keepgoods is not responsible for delays caused by courier services.
  • If your order is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.

7. Incorrect Address

  • Please ensure your shipping address is accurate at checkout.
  • We are not responsible for orders delivered to incorrect addresses provided by the customer.
  • Additional shipping charges may apply for re-delivery.

8. Damaged Items During Shipping

  • If your order arrives damaged, please contact us within 48 hours of delivery.
  • Provide your order number and clear photos of the damaged item and packaging.

9. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about shipping, please contact us:

Email: support@keepgoods.com
Website: www.keepgoods.com

Keepgoods — Reliable delivery for everyday essentials.